Legal notice
Distributor
Ry Inc.
Representative manager
Yu Takiguchi
location
5-3-1-2112 Kachidoki, Chuo-ku, Tokyo
telephone number
070-1270-1794
Selling price
The displayed amount (display price/consumption tax not included) will be applied. Please check the shipping policy for shipping charges.
Necessary charges other than the product price
Consumption tax, shipping fee.
method of payment
You can use various credit cards, various payments by Shopify payment, PayPal, and Amazon Pay.
Payment time
Payment will be confirmed when the product order is confirmed.
Delivery time of goods
・ We will ship within 5 business days after payment is confirmed. We will contact you by email as soon as we know the delay or the possibility of the delay.
・ For the shipping date, please check the shipping completion email that will be sent to the registered email address on the product shipping date.
About returns/exchanges/cancellations
・ Basically, we do not support returns, exchanges, or cancellations after the product has been shipped. Please contact us as we can only replace the product if it is defective. We will bear the shipping cost if the item is defective.
・ Return deadline Please contact us within 7 days of shipping the product.
Inquiry window/reception hours
We do not accept telephone support. Please be sure to contact us by email .
Email address contact@rytokyo.comReception hours Weekdays 11:00-17:00
* Saturdays, Sundays, national holidays, summer holidays, year-end and New Year holidays, it may take some time to respond.